Rental Policies
Rental periods
Equipment Rental
| Minimum | - 1 hour, additional hour, or 4 hour depending on equipment |
| Day Rate | - 24 hours |
| Week Rate | - 7 consecutive days to the same time |
| 4 Week Rate | - 4 consecutive weeks to the same time |
Party Rental
Except during peak rental periods, most items can be picked up or delivered the day before your event and returned the day after the event for a 24 hour rental payment. Other arrangements may be set if requested.
NOTE: RENT CHARGED FOR ALL TIME OUT.
Metered Items
Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, and 160 hours per month. Additional usage will be charged accordingly.
Identification
A valid driver’s license is required for ALL rentals. A major credit card may be required as a second form of identification. Proof of insurance is required for vehicles towing trailers.
Deposit Requirements
Equipment Rental
Rental customers will be required to leave a deposit on items rented
(excluding open account customers). Deposits vary per item. Deposits are
refunded on return of rental item.
Party Rental
A $20.00 reservation deposit for rental contracts under $100.00. For party
rental contracts over $100.00, 20% of the rental contract is due when a
reservation is made.
Delivery and Pick-up
Delivery and pick up are available at reasonable rates. Please call for the charge to you specific location. All rental items should be gathered in a single location convenient for pick up. If you prefer, you may pick up and return your rental items to our locations.
Damages
Rental items lost, damaged, or stolen will be assessed a reasonable
replacement cost on the rental contract.
Damage Waiver
Most rental contracts will be charged a 2% damage waiver fee. The damage waiver fee relieves lessee of liability for accidental damage to the rental item(s) on the contract, and for loss due to fire, collision, windstorm, upset and riot. However, excluded from this waiver is any loss or damage due to theft, burglary, misuse or abuse, theft by conversion, intentional damage, mysterious disappearance or any loss due to Customer failing to care for the rented item(s) as a prudent man would his own property, such as proper lubrication. DAMAGE WAIVER covers up to $250.00 of ACCIDENTAL DAMAGE.
Payment Methods
Visa, Master Card, Discover, American Express, cash, money orders and checks are accepted.
Cancellation
Deposits will be returned on all reservations canceled within 24 hours of reservation pick up or delivery time on most items. Any linen table covers, linen napkins, chair covers, tents, tables, and chairs must be cancelled 14 days prior to pick up or delivery time.
Responsibility
Responsibility for rental items remains with the customer form delivery to return. All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items.
Event Planning
At no cost, a rental specialist can quote any event and go to the site for canopy or other suggestions that will make your event come together.
Note: These policies do not supersede what is stipulated in the signed rental contract.